Frequently Asked Questions​

How does this work if my counterparty does not use Post-Trade?

With Paxos Post-Trade services, you can confirm trades with all of your counterparties — for all asset and instrument types — in one simple set up. The Paxos platform has full connectivity into the market, so it doesn’t matter whether your counterparty works directly with Paxos or not.

Paxos will convert your data into the relevant format for each of your counterparties. For example, we can use SWIFT messages, automatic email ingestion or pick up files from SFTP sites. Additionally, we offer a manual upload option for PDF files as well as a click-to-confirm tool for low-volume counterparties. In this way, Paxos ensures you benefit from complete automation across all of your counterparties.

Contact Us
General Inquiries [email protected]

Media Inquiries: [email protected]

Customer Support Submit a request

DFS Complaints: You may direct a complaint to the attention of the New York State Department of Financial Services at One State Street New York, NY 10004-1511 or 1-800-342-3736. Please visit www.dfs.ny.gov for information.