Frequently Asked Questions​

What does custody mean?

Custody is a service in which a financial institution holds assets on behalf of the client.  Paxos custodies both crypto assets like Bitcoin, physical assets like gold and other assets like securities. 

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DFS Complaints: You may direct a complaint to the attention of the New York State Department of Financial Services at One State Street New York, NY 10004-1511 or 1-800-342-3736. Please visit www.dfs.ny.gov for information.