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Frequently Asked Questions

Common Questions

What currencies do you support?

What currencies do you support?

What currencies do you support?

Is Paxos audited?

Is Paxos audited?

Is Paxos audited?

Is Paxos regulated? What does that mean?

Is Paxos regulated? What does that mean?

Is Paxos regulated? What does that mean?

How do I access tax reporting documents?

How do I access tax reporting documents?

How do I access tax reporting documents?

What is needed to open an account?

What is needed to open an account?

What is needed to open an account?

What are the steps to take if I feel like my account has been compromised?

What are the steps to take if I feel like my account has been compromised?

What are the steps to take if I feel like my account has been compromised?

What is a Trust company?

What is a Trust company?

What is a Trust company?

What if I have a technical issue?

What if I have a technical issue?

What if I have a technical issue?

Is Paxos hiring?

Is Paxos hiring?

Is Paxos hiring?

Do you offer airdrops, OTC trading or any other promotions or services through Telegram?

Do you offer airdrops, OTC trading or any other promotions or services through Telegram?

Do you offer airdrops, OTC trading or any other promotions or services through Telegram?

Contact Us

General Inquiries:

Media Inquiries:

Customer Support:

DFS Complaints:

You may direct a complaint to the attention of the New York State Department of Financial Services at One State Street New York, NY 10004-1511 or 1-800-342-3736. Please visit www.dfs.ny.gov for information.

Contact Us

General Inquiries:

Media Inquiries:

Customer Support:

DFS Complaints:

You may direct a complaint to the attention of the New York State Department of Financial Services at One State Street New York, NY 10004-1511 or 1-800-342-3736. Please visit www.dfs.ny.gov for information.

Contact Us

General Inquiries:

Media Inquiries:

Customer Support:

DFS Complaints:

You may direct a complaint to the attention of the New York State Department of Financial Services at One State Street New York, NY 10004-1511 or 1-800-342-3736. Please visit www.dfs.ny.gov for information.