Frequently Asked Questions​

If I’m not a US citizen, can I still have a Paxos account?

Yes, we accept customers from many countries.  Most people in the world are eligible to sign up for a Paxos account. 

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General Inquiries [email protected]

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DFS Complaints: You may direct a complaint to the attention of the New York State Department of Financial Services at One State Street New York, NY 10004-1511 or 1-800-342-3736. Please visit for information.